General

Results

• How to Navigate the Results Screen
• How your Results are Presented and Why
• How to view your results

Setup

• How to download the OKKO Health app
• How to keep the Device at 35 cm (without Face Recognition)

How to measure

• What are the two game modes, and what do they measure?
• How to report an issue with the app
• How to see latest sessions
• Pause function
• How to turn off audio in the OKKO Health app
• How to turn off notifications (and avoid interruptions during test)

Device

• How to Turn Off Night Shift, True Tone and Other Brightness or Colour Modes on your Device
• How to Turn On/Off Camera Access
• How to remove the OKKO Health app from your device
• Devices the OKKO Health app supports – OKKO Health

Account

• How to delete an account
• How to create an account
• How to reset a password
• How to disconnect from an organisation
• How to connect to an organisation

FAQs

• How can I download my data to show my clinician?
• How to Update the OKKO Health App
• Frequently Asked Questions - Quick Answers