General

Results

• How to navigate through the results screen
• How your results are being presented and why
• How to view your results

Setup

• How to download the OKKO Health app
• How to keep the device at 35 cm (without face-recognition)

How to measure

• How to report an issue with the app
• How to see latest sessions
• Pause function
• How to turn off audio in the OKKO Health app
• How to turn off notifications (and avoid interruptions during test)

Device

• How to turn off Night Shift, True Tone and other brightness/colour modes on your device
• How to turn on/off camera access
• How to remove the OKKO Health app from your device
• Devices the OKKO Health app supports

Account

• How to delete an account
• How to create an account
• How to reset a password
• How to disconnect from an organisation
• How to connect to an organisation

FAQ

• How to measure your vision in the OKKO Health Adults App, and what each of the tests measures