Please note: To access the ‘Measure Vision’ feature, and to ensure accurate results, you must allow camera access: the front-facing camera on your device calculates how far away your are from the screen during measurements, like a ruler. We never take photos of your face.
1. On iOS devices, go to Settings on your device and scroll down until you see 'Apps' at the bottom
2. Select the OKKO Health app from the list of apps. If you want the OKKO Health app to have access to your camera, then make sure that the toggle is switched ON and to the right (the toggle should be green)
If you don't want the OKKO Health app to have access to your camera, then make sure that the toggle is switched OFF and to the left (the toggle should be grey)
Do you still need help? Contact our support team, and we will help you as soon as we can:
support@okkohealth.com
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