sally@okkohealth.com

  It's important that you have Night Shift, True Tone (iOS-specific) and all other modes that may affect the screen brightness and/or colours are turned off during your measurements in the OKKO Hea...

Please note: To access the ‘Measure Vision’ feature, and to ensure accurate results, you must allow camera access: the front-facing camera on your device calculates how far away your are from the s...

This article explains how to navigate through the results screen in the OKKO Health app. Note that if you have not yet completed your vision baseline, your results will not be shown yet. Once you h...

This article explains how we are calculating your results in the OKKO Health app and why. In the results screen, you'll be able to view your averaged weekly results for each test within the OKKO H...

This article explains how to view your OKKO Health results in the app. 1. When in the OKKO Health app, tap the 'Results' tab at the bottom of the screen. Make sure you read the disclaimers properl...

Instructions on how to remove the OKKO Health app from your device. Please note: this is an example of how to delete the OKKO Health app from an Apple device. If these instructions does not work f...

Instructions on how to download the OKKO Health app onto your device.  In order to download the OKKO Health app you must first have access to one of the supported devices shown here. 1. Open the...

This article explains how to report an issue with the OKKO Health app.   Are you having technical difficulties with the OKKO Health app? Please email support@okkohealth.com or raise a ticket with o...

How do you know how many times you have played the OKKO Health app (on each eye) this week?   Sessions - This Week 1. When in the OKKO Health app, make sure that you are on the 'Home screen'. (See ...

This article explains how to turn off and on audio functions in the OKKO Health app.   1. Enter the OKKO Health app, and tap 'Menu' in the toph right corner. 2. Tap 'Settings'.  3. Here you can c...