Sally

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Activity overview

Latest activity by Sally
  • Sally created an article,

    How to turn off Night Shift, True Tone and other brightness/colour modes on your device

      It's important that you have Night Shift, True Tone (iOS-specific) and all other modes that may affect the screen brightness and/or colours turned off during your measurements in the OKKO Health ...

  • Sally created an article,

    How to turn on/off camera access

    1. Go to Settings on your device   2. Scroll down all the way until your find the OKKO Health app   3. If you want the OKKO Health app to have access to your camera, then make sure that the toggl...

  • Sally created an article,

    How to navigate through the results screen

    This article explains how to navigate through the results screen in the OKKO Health app.     The results screen consists of two different sections: 1. Overview       This section of the results scr...

  • Sally created an article,

    How your results are being presented and why

    This article explains how we are calculating your results in the OKKO Health app and why.       In the results screen, you'll be able to view your averaged weekly results for each test within the O...

  • Sally created an article,

    How to view your results

    This article explains how to view your OKKO Health results in the app.     1. When in the OKKO Health app, tap the 'Results' tab at the bottom of the screen. Make sure you read the disclaimers pro...

  • Sally created an article,

    How to remove the OKKO Health app from your device

    Instructions on how to remove the OKKO Health app from your device.     Please note: this is an example of how to delete the OKKO Health app from an Apple device. If these instructions does not wo...

  • Sally created an article,

    Devices the OKKO Health app supports

      The OKKO Health application supports most smartphones running Android 9 or later, and iOS 13 or later. We have additional requirements - these are technical, and if you're not sure if your device...

  • Sally created an article,

    How to download the OKKO Health app

    Instructions on how to download the OKKO Health app onto your device.      In order to download the OKKO Health app you must first have access to one of the supported devices shown here.   1. Op...

  • Sally created an article,

    How to keep the device at 35 cm (without face-recognition)

    Instructions and recommendations on how to best keep your device without face-recognition at a 35 cm distance from your face whilst playing the OKKO Health app. The OKKO Health app can be played on...

  • Sally created an article,

    How to report an issue with the app

    This article explains how to report an issue with the OKKO Health app.   Are you having technical difficulties with the OKKO Health app? Please email support@okkohealth.com or raise a ticket with o...