The OKKO Health application supports most smartphones running Android 9 or later, and iOS 13 or later. We have additional requirements - these are technical, and if you're not sure if your device meets them, please contact support@okkohealth.com so that we can help you find out if your device is supported. These requirements are that the device must:
- Have screen pixel density of at least 250 pixels per inch, but below 600 pixels per inch, and a screen resolution width of at least 750 pixels and physical width of at least 5.5cm
- Have a physical screen brightness within a usable and comfortable range within typical environments.
- Does not have screen magnification or increased screen contrast/screen colour modifications enabled while using the app.
Devices that meet the requirements but are not supported because of software issues are listed here:
- iPhone 6 Plus
- iPhone 7 Plus
- iPhone 8 Plus
As a company we are taking steps toward making the OKKO Health app as accessible as possible. We continuously aim to build our technology for a larger variety of devices. As there are many challenges to overcome, please be patient with us.
Are you unsure if your device is compatible with the OKKO Health app? Please raise a ticket with our team, and we will help you as soon as we can:
www.okkohealth.com/support
Or send us an email: support@okkohealth.com
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